Outsourcing TA to outperform

The challenge

As one of Singapore’s largest employers of technology talent, this government agency has a clear mission – to drive innovation and digital transformation across the country.

However, with a fiercely competitive market to attract and hire tech talent, they needed a partner to optimise their talent acquisition processes and reduce reliance on external agencies.

They faced challenges in controlling costs and maintaining a consistent employer brand message in the recruitment process while scaling up to handle a substantial volume of hires, approximately 1100 per year.

Additionally, they needed to future-proof their workforce by creating a talent pool and focusing on hiring for roles in AI, cybersecurity, infrastructure, DevOps, and product technology management.

The how

How we delivered Organisational Engineering™

• Starting with a collaborative workshop to align on expectations, and an analysis of their processes and challenges, we established a clear roadmap for success
• We recognised the need for an effective sourcing engine to complement their in-house teams, proposed a tailored Recruitment Process Outsourcing (RPO) solution, and embedded a dedicated team of specialists within their talent acquisition function
• Focused on managing the top of the recruitment funnel for all projects, streamlining the process and aligning candidate messaging with their employer brand
• Detailed process maps and detailed guidelines further solidified this alignment, fostering seamless collaboration throughout the partnership.
• The solution went beyond traditional RPO, providing insights into the government agency’s talent strategy and building a sustainable pipeline for future talent acquisition.